Life has been a bit of a rollercoaster ride of late, hasn’t it? One minute we were all feeling free to arrange our trips overseas, visit the gym, watch sunset at the beach with friends and give high-five to almost every person you met. And then boom, COVID-19 attacks.

But as the time goes by, people adapted. We replaced our gym time with home workouts, online schooling is here to stay, and started ordering all the groceries and essential items online. This is the new normal, and I think it’s safe to say, for those living in a first world country, that life is just OK.

In response to the ‘new normal’, Komaneka Resorts have adjusted, and have also started evolving. We, therefore, have released details on the comprehensive health and enhanced safety protocols our company is implementing prior to reopening our resorts. Taking all appropriate steps in conjunction with guidelines from:

1

Pedoman Pencegahan Dan Pengendalian Corona Virus Disease (COVID-19) – Kemenkes RI (Direktorat Jendral Pencegahan dan Pengendalian Penyakit-Maret 2020)

2

Surat Edaran No.Hk 02.01/MENKES/335/2020 tentang Protokol Pencegahan Penularan Corona Virus Disease (COVID-19) di Tempat Kerja Sektor Jasa dan Perdagangan (Area Publik) dalam Mendukung Keberlangsungan Usaha

3

Gugus Tugas Percepatan Penanganan COVID-19 (Corona virus Disease Response Acceleration Task Force)

4

Dinas Kesehatan Kabupaten Gianyar

5

Kemenkes RI (Emerging Operation Center)

Komaneka’s ‘new normal’ comprehensive health and enhanced safety protocol influences your journey throughout your entire stay, later, with a primary focus as follows:

TRANSPORT
Enhanced cleaning and disinfection procedures have been implemented without compromising your comfort.

CHECK IN & CHECK OUT
Effective and efficient digital check-in & check-out.
Luggage cleaning and disinfection service are offered upon arrival before your suitcases are delivered to your room.
Always keep physical distancing.
Guests will be asked to complete an updated travel history record prior to entering the rooms.

GUEST ROOMS
The cleaning of our rooms and the sanitization of our beds meet the highest possible hygiene standards to enhance your confidence during your stay.

PUBLIC AREA
Frequently cleaning and disinfection procedures have been implemented in our public areas, such as elevator, stairs, and lobby area.
Hand sanitizers are available in all public areas of our hotels.
Easy-to-find public toilets & wash basins.

KITCHEN – DINING
Introducing our specially crafted ‘immune-booster menu’.
To ensure carefree indulgence in our food and beverages at our restaurants, the recommended distance between all visiting guests is strictly maintained. Our employees and the culinary teams ensure that the highest hygiene standards are always respected.

MAIN POOL
The cleaning and disinfection process has been enhanced to allow you to unwind and relax while feeling safe and taken care of.

GYM
To ensure the safety and confidence of our guests at the gym, the recommended distance between all visiting guests is strictly maintained.
Our staff will prepare your hand towel and mineral water.
Enhanced cleaning and disinfection procedures have been implemented.

SPA
Each treatment has been carefully designed for guests to feel more private and ‘worry-free’.

OUR TEAM MEMBERS
Physical distancing protocols are used in our staff’s dining rooms, uniform areas, in-house meeting rooms, office, and other high-density areas to ensure our safety.

In short, we are ready to welcoming you back to your home address in Bali. And meanwhile, stay safe and healthy!